Note: It is important to turn off logging after you complete your troubleshooting and reproduce the issue. In the Error window, click the Gear icon. To enable logging in Outlook for Mac 2011, follow these steps: Restart Outlook and when prompted to turn off logging click "Turn Logging Off" **If you disable logging manually you must restart Outlook to fully disable logging, otherwise it will continue logging in the background** Restart Outlook and when prompted to turn off logging click "Leave Logging On" and reproduce the issue you experience and then Quit Outlook to stop the log capture Select the Turn on logging for troubleshooting option, and then click OK. In the Sync Errors window, click the Gear icon. More Information To enable logging in Outlook 2016 for Mac, follow these steps: In Outlook 2016 for Mac version 15.12.3 and later versions, the following features are also logged in addition to those listed earlier: Microsoft Exchange (folder and item synchronization) Outlook for Mac provides the option to enable logging for the following features: This article describes how to enable logging in Microsoft Outlook 2016 for Mac and Microsoft Outlook for Mac 2011. Outlook 2016 for Mac Outlook for Mac for Office 365 More.
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